Service form

Service from LockTec

Dear Customer,

In order to provide you with prompt and competent assistance, we kindly ask you to complete the following form as fully and in as much detail as possible. We will get back to you promptly and work out a solution.

Company

First name

Last name

Customer number

Street

House number

ZIP code

Location

Country

Telephone

E-mail

Installation address of the device, if not identical to contact address

Name

Street

House number

ZIP code

Location

Country

Telephone

Product and purchasing data

Product designation

Article number

Serial number of the device

Order number

Delivery/Installation Date

Is there a warranty?

Warranty exists Warranty does not exist

Next steps

You would like telephone contact You require a replacement device

Error frequency

Error severity

Detailed error description

Upload images

I agree that my message and contact details will be stored and processed by LockTec GmbH. The data will only be used to respond to the message and will then be deleted (no disclosure to third parties, no use for advertising purposes).